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PORL
UNFORGIVABLE
  | | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #1: 12th Jul 2012 4:43 AM | |
As you've probably seen from time to time, FE randomly crashes complaining about Flash plugins. I've isolated the cause of this finally to the cbox. I don't know why since I wasn't aware it used flash of any kind.
I'll see if there's any information on their site as to why this might be. | | |
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PORL
UNFORGIVABLE
| | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #2: 12th Jul 2012 4:59 AM | |
No, it's to do with cbox. I was worried it was to do with the new ads I have installed but apparently not. That's a relief. No other NDim sites do it besides EN (which has a cbox).
I've sent them a support message claiming that my site users are furious and are insisting I remove the cbox immediately. This always gets support teams in a flurry. | | |
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PORL
UNFORGIVABLE
| | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #3: 13th Jul 2012 6:52 AM | |
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Hello Paul
Thank you for your email.
When Flash is available on the client's browser, Cbox uses it to implement real-time streaming (as part of the Live Chat feature enabled at http://cbox.ws/admin.php?settings) and also for audio. Most users will have the Flash plugin installed, but there should not be a problem for users who don't. Do you see the same crash behaviour at your Quick Link, http://seabocks.cbox.ws/? If not, there may be a bad interaction with some other Flash element on your page, such as an ad unit.
Should you need any further assistance please let me know. |
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PORL
UNFORGIVABLE
| | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #4: 13th Jul 2012 8:25 AM | |
No. It's the cbox clashing with the ad.
But I'm not getting rid of the ads. Sorry! | | |
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PORL
UNFORGIVABLE
| | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #5: 17th Jul 2012 5:49 AM | |
I've tried changing the ad unit to one which is inherently different because I didn't like the suggested ads anyway. | | |
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PORL
UNFORGIVABLE
| | Reputation: 153 | | Group: | Admin | | Posts: | 4,222 | | Joined: | Jun 22, 2012 |
| Post #6: 17th Jul 2012 5:53 AM | |
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| We'll just have to get rid of the cbox. |
Did I actually try to do this once? I usually do when the forums are dying. | | |
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