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The story time I have from tonight is a woman who wanted to return an open bag of treats. She had the receipt which was great until I noticed she bought the treats back in February. Her reason for returning them? Her dog didn’t like them.
I had to gently explain to her that our return policy is only within the 30 days of purchase and we wouldn’t be able to take them back. Then she claimed someone told her she could bring them back if her dog didn’t like them (:
She did not get a refund. |
You should have asked her if she would want to eat a treat that's been open since February. |